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Montreal · MontrealThis year’s SERVSIG Best Dissertation Award winner (and finalists) were announced and congratulated at the Frontiers in Service Conference 2025 conference in Montreal, Canada. Join us again in complimenting them! The SERVSIG Board is thankful to Maastricht University for sponsoring this award. Also thanks go to the independent award committee members who diligently worked on the selection process —Eric Arnould (Chair) – Finland, Roberta SebastianRead Article
2025 SERVSIG Best Dissertation Award – SERVSIG
Rome · RomeThe Bo Edvardsson “Industry Impact in Services” Award 2025 was awarded to Cristina Mele, Rebekah Russell-Bennett, and Mohamed Zaki. These individuals were recognized for their valuable contributions to the service research community over the years. The award ceremony took place at the QUIS19 conference held at TreUniversity in Rome, Italy. Mohamed Zaki together with Janet McColl-Kennedy Rebekah Russell-Bennett Cristina Mele together Rohit Verma, Read Article
Bo Edvardsson Award 2025 – SERVSIG
Finland · FinlandThe Centre for Relationship Marketing and Service Management (CERS, Hanken School of Economics, Finland) presented the Grönroos Service Research Award 2025 at the QUIS Conference Rome. Professor Cristina Mele received the award recognizing exceptional service research in the Grönroosian spirit. Congratulations Cristina!! About the award The Grönroos Service Research Award was established in 2010 by the Centre for Relationship Marketing and ServicRead Article
