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Articles in Service Journals – May-Jun 2025 – SERVSIG
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1 Articles
Articles in Service Journals – May-Jun 2025 – SERVSIG
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For more information about the alert system methodology, go here For all previous alerts go here Fürst, A., L. Trißler, R. Friedrich and J. Wirtz (2025): Service recovery by AI or human agents: Do
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