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UK workers spend nearly £1 billion of their own money on AI for work, Deloitte finds

A Deloitte survey found 17% of workers pay for GenAI tools themselves, and 31% use them without employer knowledge.

  • On Wednesday, Deloitte research revealed one in six workers in Britain pays for AI tools, collectively spending nearly £1 billion annually of their own money.
  • The inaugural GenAI Workforce Survey polled 25,000 workers via Ipsos, finding two-thirds have tried tools such as ChatGPT, Claude, Google Gemini, and Microsoft Copilot, with nearly a quarter using them daily.
  • With 31% of employees using GenAI without employer knowledge—shadow AI—Hayley McKelvey, Deloitte UK's chief AI officer, said, "UK workers are showing they don't want to wait for permission to use GenAI."
  • Popular AI uses include searching for information, drafting emails, and creating summaries, saving workers an average of 70 minutes weekly; Deloitte partner Paul Lee noted GenAI has become part of everyday working life.
  • Organizations will gain the greatest advantage from GenAI by moving beyond simply providing access to tools, focusing instead on helping employees use them with "appropriate guardrails and purpose.
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UK workers spend nearly £1 billion of their own money on AI for work, Deloitte finds

One is six workers in Britain is paying for an AI tool to help them do their job, at ​a total cost of nearly £1 billion ($1.4 billion) a year of ‌their own money, according to research published by Deloitte on Wednesday.

·London, United Kingdom
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Deloitte finds UK workers spend nearly £1B on AI for work

The rise in personal AI spending by UK workers highlights significant security risks for employers and untapped market potential for AI providers.

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Live Mint broke the news in New Delhi, India on Tuesday, September 15, 2026.
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