Taco Bell ramps up voice AI use across nearly 900 drive-thrus

Taco Bell ramps up voice AI use across nearly 900 drive-thrus

Taco Bell is expanding the use of artificial intelligence (AI) at drive-thrus and announced a new strategic partnership with an AI voice provider.The fast food giant on Tuesday announced the expansion of a partnership with Omilia, a provider of a voice AI platform that the restaurant chain has deployed at hundreds of drive-thru locations around the country since 2023.Taco Bell has deployed the Omilia voice AI capabilities at over 890 restaurants…

Omilia Powers Taco Bell's Expansion of Voice AI Across 890+ US Drive-Thru's - Directors Club News

Omilia announced a strategic agreement with Taco Bell to continue deploying its Voice AI solution across Taco Bell’s US drive-thru network. This agreement deepens a partnership that began in 2023 and has since scaled to 890+ U.S. restaurants across 38 states to date, advancing Taco Bell’s Voice AI capabilities in the drive-thru while enhancing the … Continue reading Omilia Powers Taco Bell’s Expansion of Voice AI Across 890+ US Drive-Thru’s → Th…

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The company’s partnership with Omilia, which began in 2023, now reaches Taco Bell locations across 38 states and gives the brand one of the most visible real-world tests of voice automation at scale. The technology automates order-taking at the drive-thru …

Taco Bell expands use of Omilia voice AI in US drive-throughs

Taco Bell has extended its agreement with AI company Omilia to extend the use of automated voice ordering across its US drive-through network.The post Taco Bell expands use of Omilia voice AI in US drive-throughs appeared first on Verdict Food Service.