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Salesforce (NYSE:CRM) Stock Rating Upgraded by Bank of America

Bank of America said Salesforce’s AI strategy could deepen customer reliance and support faster growth as 36 of 51 analysts rate the stock buy or strong buy.

  • On Monday, Bank of America double-upgraded Salesforce stock to 'Buy' from 'Underperform,' raising its price target to $285 from $160. The reversal challenges investor concerns that artificial intelligence adoption threatens the company's business model.
  • Investor concerns that widening AI adoption could diminish software demand caused Salesforce shares to pull back about 14% in 2026. Analyst Tal Liani argued this threat was overblown, contending large enterprises are unlikely to replace platforms housing their business logic.
  • Trading at 14x forward earnings, Salesforce sits well below peers ServiceNow at 28x and Palantir at 85x. Agentforce annual recurring revenue exceeded $1.5 billion, demonstrating traction in the company's AI-powered agent products.
  • Following the upgrade, Salesforce shares rose 3% to $236.83 in morning trading, though the stock remains down 9% year to date. Wall Street consensus reflects this optimism, with 36 of 51 analysts maintaining buy or strong buy ratings.
  • Salesforce's next quarterly report will test whether agent products drive top-line growth and whether management's raised outlook to $46.1 billion–$46.4 billion holds. This earnings release remains the clearest indicator of whether the 'AI overhang' has truly ended.
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