
News about Salesforce
Stay current with all the latest and breaking news about Salesforce, compare headlines and perspectives between news sources on stories happening today. In total, 83stories have been published about Salesforce which Ground News has aggregated in the past 3 months.
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Artificial IntelligenceThere’s a big reason that ChatGPT has become practically synonymous with the term “chatbot” itself. Or, more precisely, 900 million reasons. That’s the number of times ChatGPT has been downloaded onto devices, according to new Sensor Tower data on chatbot downloads seen by Bloomberg last week. That makes OpenAI far and away the clubhouse leader in the category, outpacing its rivals by orders of magnitude. That’s a big, big problem for Microsoft,…See the Story
ChatGPT Crushing All Rivals in Chatbot Race
80% Left coverage: 5 sources

Artificial Intelligence · San FranciscoSalesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.See the Story
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Coverage: 2 sources

Salesforce · United States“We’ve spent four months and half a million dollars trying to connect our AI to our business systems, and it still can’t reliably pull basic customer data.” The frustration in the CTO’s voice was obvious during our video call. His company, and many others, face the same issues: The data needed to make AI super-powered lives in Enterprise applications, and those enterprise applications are not easily connected to AI processes and agents. I’d hear…Read Article
MCP + SQL: The Secret Weapon To Connect AI to Enterprise Systems
100% Center coverage: 1 sources