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B2B Buyers Prefer Digital Research as 61% Opt for Rep-Free Experience, Says Gartner

Summary by MediaBrief
While chief sales officers (CSOs) look for ways to enhance the quality of engagement with their buyers, 61% of B2B buyers prefer an overall rep-free buying experience, according to a survey by Gartner, Inc. A survey of 632 B2B buyers conducted in August through September 2024 found most buyers prefer to carry out independent research […] The post B2B buyers prefer digital research as 61% opt for rep-free experience, says Gartner appeared first o…
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demandgenreport.com broke the news in on Friday, June 27, 2025.
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