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MicrosoftSalesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to handle real customer interactions, they often have no idea how those agents are making decisions.The new capabilities, built into Salesforce's Agentforce 360 Platform, give organizations granular visibility into every action their AI agents take, every…See the Story
Salesforce Agentforce Observability Lets You Watch Your AI Agents Think in Near-Real Time
100% Center coverage: 1 sources
Apps · ManilaMANILA, PHILIPPINES – “When I first stepped into tech, it felt a lot like surfing a tide. You can’t control everything, and it can be unpredictable, but staying alert and open helps you keep moving forward.” This was how Cristina Constandache, Chief Revenue Officer at Rakuten Viber, painted her initial experience upon joining the field. As Viber rapidly grows and expands its features and reach, Cristina let us in on what’s next for Viber in this…See the Story
