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Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm - Zoom Communications (NASDAQ:ZM)
SANTA CLARA COUNTY, CALIFORNIA, JUL 14 – Forrester's Q3 2025 report highlights Zoom's top scores in meeting experience and AI features, with customer feedback above average across its comprehensive UCaaS platform.
- On July 14, 2025, Zoom Communications, Inc., headquartered in San Jose, California, was named a leader among UCaaS platforms by Forrester.
- This recognition followed Zoom's strategic focus since its 2011 founding on refocusing collaboration toward meaningful connection and aggressive innovation.
- Zoom earned top scores in vision, innovation, supporting services, meeting experience, chat intelligence, collaboration, security, and scale, reflecting its broad platform strengths.
- Forrester recognized Zoom for excelling due to its robust meeting capabilities, consistent performance, and dependable service, with customers successfully enhancing their workflows by leveraging the complete Zoom platform.
- This leadership highlights Zoom’s ongoing capability to provide dependable, AI-powered communication services, supported by a financially guaranteed uptime commitment of 99.999% for its telephony system.
14 Articles
14 Articles
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm - Zoom Communications (NASDAQ:ZM)
SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ:ZM) today announced its recognition as a "leader" with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester Wave(™): Unified-Communications-As-A-Service Platforms, Q3 2025 report. Platform capabilitiesThe Forrester report states: "Zoom's strengths come from its meetings expe…
Zoom Named Leader in The Forrester Wave For UCaaS
Zoom Communications, Inc. announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester Wave: Unified-Communications-As-A-Service Platforms, Q3 2025 report. Platform capabilities The Forrester report states: “Zoom’s strengths come from its meetings experience, work persistence, and reliability. In meetings, Zoom has a well-…
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm – Thailand Tribune
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester ...
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm – Swaziland Online News
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester […]
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