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Why Tech Only Works if It Solves a Human Problem
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Why Tech Only Works if It Solves a Human Problem
Watch more: Customer Experience Is Becoming the Product as AI-Native Commerce Emerges [contact-form-7] FinTech innovation is commonly measured in deployment cycles, not dialogue. But as emerging technologies like artificial intelligence (AI) advance, it’s becoming crucial for human-centered design to take center stage in the payments space. “The customer experience is the product,” Mark Sundt, chief technology officer at Stax Payments, …
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