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València Promotes an AI Solution to Speed up the Management of Computer Incidents
Summary by Valencia Plaza
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The Valencia City Council continues to promote innovation applied to the improvement of public services with the development of SIGMA-IT (Intelligent System for IT Fault Management and Modeling), an artificial intelligence-based solution that optimizes the management of IT incidents reported by municipal staff, reducing response times, automating processes and improving the quality of service.
VALÈNCIA (EP). València City Council promotes the Sigma-IT project, promoted by the Information and Communication Technologies Service (SerTIC)...
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