Uber announces immediate withdrawal from Nigeria and Uganda
Nigeria’s competition regulator is probing whether Uber left riders with unfulfilled trips after the company shut down without warning and cut 3,300 jobs worldwide.
- On Wednesday, September 2, Uber ceased operations in Nigeria and Uganda as part of a global review that cut 3,300 jobs, ending 12 years of service in the East African market.
- While Uber cited a "thorough review," former employee Peter attributed the departure to operating pressures, including three years without physical offices in Uganda, as a mass exit of drivers allegedly made operations untenable.
- Estonia-Based Bolt now inherits a market of more than 200 million people, competing against local players like SafeBoda, SafeCar, and Yango following Uber's sudden withdrawal.
- Investigating the company's abrupt departure, officials at the Federal Competition and Consumer Protection Commission are reviewing the exit, with chief executive Tunji Bello stating they are "looking into the manner of their exit, particularly in respect of unfulfilled services to the customers."
- Confirming the decision is limited to Nigeria and Uganda, Lorraine Onduru, Head of Communications for East and West Africa, said the company continues to see growth and long-term opportunities elsewhere, especially in Sub-Saharan Africa.
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Nigeria's regulator asks Uber about the services it did not deliver before leaving
Nigeria’s Federal Competition and Consumer Protection Commission is investigating Uber’s abrupt exit, particularly unfulfilled services to customers, after the company shut down without warning as part of a global review that cut 3,300 jobs. The main beneficiary is Estonia’s Bolt, and EU platform rules would have required 30 days’ notice to drivers. Nigeria’s competition and […] This story continues at The Next Web
Uber's withdrawal from Nigeria and Uganda raised questions about its global strategy, while continuing operations in other African countries such as Egypt, Ghana, Kenya and South Africa.
Uber announces immediate withdrawal from Nigeria and Uganda
Uber has announced its immediate withdrawal from Nigeria and Uganda. The decision comes amid a global restructuring, but mainly as Uber has lost significant ground to its competitors in both countries.
The "Uber disappearance" has been dubbed the unusual event in two African countries where the Uber transportation service has stopped operating. Some drivers were caught out while on their rides, and overnight they found themselves without a major source of income.
Uber Shut Down in Nigeria Overnight, and Now Regulators Want to Know Why
Uber shut down operations in Nigeria and Uganda on September 2 with no warning to drivers or riders, ending a 12-year presence in Africa's largest ride-hailing market. Nigeria's FCCPC is now investigating unpaid driver balances and stranded ride credits, part of a broader retreat that has seen Uber exit four African markets in two years.
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