Singapore Airlines Enhances Customer Experience Analytics with Qualtrics

Singapore Airlines Enhances Customer Experience Analytics with Qualtrics

SINGAPORE, July 21, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, today announced that Singapore Airlines (SIA) is using its solutions to enhance its collection, processing, and analysis of customer responses, enabling deeper insights across…

Singapore Airlines sharpens CX with Qualtrics tech

Singapore Airlines has signed a three-year agreement with Qualtrics to strengthen its customer experience strategy through the use of advanced analytics, artificial intelligence… The post Singapore Airlines sharpens CX with Qualtrics tech appeared first on Aviation Business News.

Singapore Airlines Tops Global Passenger Satisfaction Rankings

News Ghana, Latest Updates and Breaking News of Ghana, Roger A. Agana, https://www.newsghana.com.gh/singapore-airlines-tops-global-passenger-satisfaction-rankings/With summer travel surging, airline service quality faces heightened scrutiny. Singapore Airlines leads global carriers in passenger satisfaction, scoring 99 out of 100 in a Sparrow study evaluating safety, reliability, and service. The airline serves 18.1 million passengers yearly acr…

Singapore Airlines Taps Qualtrics To Boost CX Insights

SINGAPORE, July 22, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, today announced that Singapore Airlines (SIA) is using its solutions to enhance its collection, processing, and analysis of customer responses, enabling deeper insights across multiple feedback channels. The three-year agreement supports SIA's efforts to better understand customer concerns and preferences through research, data analy…

Singapore Airlines Enhances Customer Experience Analytics with Qualtrics - Directors Club News

Qualtrics, the leader and creator of the experience management category, announced that Singapore Airlines (SIA) is using its solutions to enhance its collection, processing, and analysis of customer responses, enabling deeper insights across multiple feedback channels. The three-year agreement supports SIA’s efforts to better understand customer concerns and preferences through research, data analytics, and artificial … Continue reading Singapo…

Singapore Airlines partners with Qualtrics to enhance customer experience analytics

Singapore Airlines has entered a three-year agreement with Qualtrics, an experience management company, to advance its customer experience analytics.The post Singapore Airlines partners with Qualtrics to enhance customer experience analytics appeared first on Airport Technology.