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OpenAI Unveils Workspace Agents, a Successor to Custom GPTs for Enterprises that Can Plug Directly Into Slack, Salesforce and More
Teams can build shared agents that run in the cloud, use connected apps and memory, and automate recurring work across ChatGPT and Slack.
- OpenAI launched "Workspace Agents" on Thursday for ChatGPT Business, Enterprise, Edu, and Teachers users, enabling teams to build shared agents that automate recurring tasks across third-party applications like Slack and Google Drive.
- These agents represent an evolution of custom GPTs introduced in late 2023, shifting the platform from session-based chat to persistent, cloud-based workflows that continue operating when users are offline according to organizational permissions.
- Powered by the Codex coding harness with more than 90 plugins, agents perform complex tasks like reporting and lead qualification. Rippling AI engineering lead Ankur Bhatt said workspace agents reduced weekly workload by 5–6 hours for sales teams.
- Admins can control agent behavior through granular role-based settings, with a default "human-in-the-loop" requirement for sensitive actions like sending email or editing files. OpenAI offers the feature free until May 6, 2026, then transitions to credit-based pricing.
- This launch positions OpenAI alongside competitors like Anthropic and Microsoft, signaling a strategic shift toward active systems that coordinate and execute work across enterprise tools rather than passive chatbots waiting for user input.
18 Articles
18 Articles
OpenAI launches workspace agents that can do your work across third-party apps
OpenAI has launched new workspace agents for ChatGPT enterprise users. The company says that these agents, that run on its coding platform Codex, can do the work for you across third-party apps including Slack, and Salesforce. This puts OpenAI against companies like Anthropic which offer similar agentic AI tools.
OpenAI unveils Workspace Agents, a successor to custom GPTs for enterprises that can plug directly into Slack, Salesforce and more
OpenAI introduced a new paradigm and product today that is likely to have huge implications for enterprises seeking to adopt and control fleets of AI agent workers.Called "Workspace Agents," OpenAI's new offering essentially allows users on its ChatGPT Business ($20 per user per month) and variably priced Enterprise, Edu and Teachers subscription plans to design or select from pre-existing agent templates that can take on work tasks across third…
OpenAI now lets teams make custom bots that can do work on their own
OpenAI is giving users of its Business, Enterprise, Edu, and Teachers plans access to cloud-based "workspace" agents available in ChatGPT that can perform business tasks. In its blog post, OpenAI gives examples of agents like one that finds product feedback on the web and sends a report in Slack and a sales agent that can draft follow-up emails in Gmail. These new agents follow increasing interest in agents across the AI landscape, especially af…
Mundo, 23 Apr 2026 (ATB Media).- The company illustrates the potential of this technology with examples as an agent capable of searching for opinions on the web and sending automatic reports to Slack OpenAI has announced the arrival of its new “workspace agents” in the cloud, available to users of Business, Enterprise, Edu and Teachers plans, who seek to transform management and automation of business tasks. These virtual assistants, integrated …
OpenAI introduces workspace agents in ChatGPT. Work teams can create these AI agents within a short time and perform tasks or additional activities across tools.
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