Official languages commissioner rebukes Air Canada CEO over English-only message
- Canada’s Commissioner of Official Languages, Kelly Burke, rebuked Air Canada CEO Michael Rousseau over a condolence video delivered almost entirely in English after a deadly crash.
- The commissioner’s office received 2,425 complaints about Rousseau’s video, which included only “bonjour” and “merci” in French.
- Burke said leaders should communicate equally in both of Canada’s official languages during crises and called bilingualism essential for leaders.
- An Air Canada regional jet crashed at New York’s LaGuardia Airport, killing two pilots and sending more than 40 people to hospital.
28 Articles
28 Articles
The Commissioner of Official Languages, Kelly Burke, reserved a portion of her 2025-2026 report for the message of unilingual English condolences from Air Canada's former President and CEO, Michael Rousseau, on March 22, when two airline pilots died in a ground accident at La Guardia Airport in New York.
Air Canada CEO rebuked over lack of French in New York crash condolence message
The Commissioner of Official Languages of Canada is rebuking Air Canada’s outgoing CEO for a condolence message he delivered almost entirely in English after a deadly plane crash in New York earlier this year.
Winnipeg Free Press
Official languages commissioner rebukes Air Canada CEO over English-only message
The Commissioner of Official Languages of Canada is rebuking Air Canada's outgoing CEO for a condolence message he delivered almost entirely in English after a deadly plane crash in New York earlier this year.
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