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NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office
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NiCE Launches CXone Mpower Agents - Directors Club News
NiCE announced the launch of CXone Mpower Agents, a ground-breaking innovation that enables fully automated, AI agents to be created and deployed in seconds and immediately work across the customer service ecosystem – from self-service to mid-office approvals to back-end fulfilment. Mpower Agents make use of CXone Mpower’s proprietary CX AI models, trained on rich … Continue reading NiCE Launches CXone Mpower Agents → The post NiCE Launches CXon…
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