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Jeni’s Splendid Ice Creams: Empathy vs. Efficiency as the North Star

Summary by The Robin Report
Join Haley and Zoe Switzer, Chief People Officer at Jeni’s, as they discuss how to build a culture that nurtures a workforce. As Zoe says, “Maybe more than 50 percent of our quality of life is determined by, or at least heavily influenced by, what happens at work. So, the privilege of being an employer is a really big deal; you have an opportunity to have a meaningful impact on people's lives in terms of whether they can put food on the table an…
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The Robin Report broke the news on Friday, October 2, 2026.
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