How emerging markets are rewriting the future of finance with AI

Building Human-Centered CX in Emerging Markets – with Judith Azi

Building Human-Centered CX in Emerging Markets – with Judith Azi --> --> EPISODE 4 Link copied! Shufti Beyond Borders: Building Human-Centered CX in Emerging Markets – with Judith Azi 03 JUL, 2025 • 34 MINUTES LISTEN Play Pause 00:00 From Call Centers to CX Strategy:How Judith Azi Champions Human-Centric Customer Experience In this Beyond Borders episode, we sit down with Judith Azi, Country Manager in Nigeria for Cenoa. From early days in t…

How emerging markets are rewriting the future of finance with AI

More than a billion people around the world still lack access to basic financial services, particularly in emerging markets. But artificial intelligence is fuelling a financial technology transformation in many of these countries, including Brazil and Nigeria. With the help of AI, the future of finance will be written by entrepreneurs in places like Lagos, Jakarta, Cairo and Dubai. By Tariq Bin Hendi The global financial landscape has been ir…