‘A Patient Who Calls Wants Help’: GP Explains Why Triage Is Becoming Increasingly Important
7 Articles
7 Articles
Patients are swindling their way into the consulting room now that a quick appointment with the GP is no longer a given. GPs and medical assistants observe that information is being withheld, complaints are exaggerated, and sometimes people simply lie.
Patients exaggerating their symptoms to see the GP sooner: GP and researcher Dorien Zwart does not recognize this as a new or increasing phenomenon. She primarily observes that patients may find it annoying that they have to go through an assistant or triage nurse before they can see the doctor. "They are not there to protect the GP's schedule."
Patients are swindling their way into the consulting room now that a quick appointment with the GP is no longer a given. GPs and medical assistants observe that information is being withheld, complaints are exaggerated, and sometimes people simply lie.
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