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EXPERT on Call: The Hidden Value of Patient Voices in Healthcare

Summary by pm360online.com
True patient engagement creates ripple effects that transform both clinical outcomes and business results in a measurable way. Measuring engagement isn’t just about numbers—it’s about the lives that are touched and the improvements made through strategic, thoughtful approaches to patient communication. The concept of patient engagement has evolved significantly over the past 25 years. What began with individual patients sharing their stories to …
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pm360online.com broke the news in on Friday, April 4, 2025.
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