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ETECSA Acknowledges Technical and Human Error Behind False Earthquake Alerts of August 18 in Cuba

Summary by Cubadebate
On August 18, users from various parts of the country received messages on their mobile phones with an earthquake alert. The Civil Defense issued a statement clarifying that it was not real. Immediately, an investigation was initiated to identify the origin of the incident. It was determined that the messages were issued due to a technical-human error. The post ETECSA recognizes technical-human error behind the false earthquake alerts of August …
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The Directorate of Institutional Communication of the Cuban Telecommunications Company (Etecsa) today issued information to the population about the false earthquake alert received by many users on their mobiles on August 18.

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Havana, Aug 21 (Prensa Latina) The Cuban Telecommunications Company (Etecsa) today reported that messages sent to mobile phone users in various parts of Cuba with the supposed earthquake alert were due to a technical-human error. The post False earthquake alarm in Cuba was due to technical-human error first appeared on Noticias Prensa Latina.

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On August 18, users from various parts of the country received messages on their mobile phones with an earthquake alert. The Civil Defense issued a statement clarifying that it was not real. Immediately, an investigation was initiated to identify the origin of the incident. It was determined that the messages were issued due to a technical-human error. The post ETECSA recognizes technical-human error behind the false earthquake alerts of August …

The Telecommunications Company of Cuba S.A. reported this Friday on its social networks and website about the cause of the earthquake warning message of last Tuesday August 18. In an information note, the Company recalls that «on August 18, in the afternoon hours, users from various areas of the country received messages on their mobile phones with earthquake alert. In this regard, the Civil Defense issued a statement clarifying that it was not …

The Chief of the National Seismological Service demanded answers for the false earthquake alert sent to Cuban phones and warned that similar episodes can cause the population to stop believing in an alarm when there is a real danger.

Defensa Civil acknowledges that Cuba is exploring the use of these types of notices, although it assures that they do not yet apply

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diariodecuba.com broke the news on Thursday, August 20, 2026.
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