Employers, Before You Pick Up the Phone to Call an Employee's Physician, Put it on Hold

Employers, Before You Pick Up the Phone to Call an Employee's Physician, Put it on Hold

There must be something in the water in EmployerLand, USA. On multiple occasions lately, employers have confessed frustration to me with the lack of information provided by an employee’s physician in an FMLA medical certification or in support of an ADA accommodation. But their next line is always troubling: “So, Jeff, I just picked up the phone and called the doctor directly with a few of our questions about the form.” [Cringe] Friends, whether…