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DPD issues notice to anyone printing labels for parcel delivery
DPD said 1 smudged barcode or missing address detail can delay delivery and urged customers to use its label templates and clear packaging.
DPD issued guidance to customers regarding parcel labeling and address formatting, emphasizing that complete, accurate consignee details are "essential" to increase "the chances of a successful delivery."
To ensure efficient processing, parcel addresses must clearly include Name Street Building, Postcode Town, and city; DPD also reminds customers that it does not deliver to PO boxes.
DPD recommends using laser or label printers, warning that "ink jet printers are highly sensitive and take a while to dry" and can cause "smudging issues" making barcodes unreadable.
If an inkjet printer is the only option, DPD advises allowing labels to dry fully before application and recommends customers "cover each label completely with clear packing tape" for protection.
DPD advises using "good quality carton boxes that are strong and rigid" for deliveries, preferably double-walled for heavy loads. Getting the correct size is crucial, as under-filled boxes collapse and over-filled ones risk bursting.