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Dane County Launches AI Assistant for Non-Emergency Calls

The AI-powered system will handle common non-emergency requests in more than 45 languages and transfer urgent calls to 911.

Summary by Channel 3000
MADISON, Wis. — Dane County has launched a virtual assistant to help manage calls to the county’s non-emergency line.

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Dane County launches AI assistant for non-emergency calls

MADISON, Wis. — Dane County has launched a virtual assistant to help manage calls to the county’s non-emergency line.

·Madison, United States
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Spectrum NewsSpectrum News
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Dane County rolls out AI assistant for non-emergency calls

The next time someone calls the Dane County non-emergency line, the call may be answered first by a virtual assistant named AVA.

·United States
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Spectrum News broke the news in United States on Tuesday, August 18, 2026.
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