Capacity Secures $92M in Investments to Supercharge AI Support Platform for Contact Centres - Directors Club News
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Capacity Secures $92M in Investments to Supercharge AI Support Platform for Contact Centres - Directors Club News
Capacity, the AI-powered support automation platform for Contact Centres, has announced more than $92 million in investments to fuel its expansion. Additionally, the support automation platform is accelerating its leadership in Contact Center technology with the acquisitions of Call Criteria and Verbio Technologies. These strategic acquisitions expand Capacity’s capabilities in voice AI, quality assurance (QA) … Continue reading Capacity Secures…
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