Broadband ISP TalkTalk UK Adopt NiCE's AI-Powered Customer Service Platform

TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize CX - Directors Club News

NiCE announced that TalkTalk, one of the UK’s largest connectivity providers, has taken another step forward in its mission to become the UK’s most recommended Wi-Fi provider by harnessing NiCE’s AI-powered customer service automation platform, CXone Mpower. As part of transformation plans aimed at radically simplifying its business and revolutionizing customer experience, the collaboration will … Continue reading TalkTalk Joins Forces With NiCE…

TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience

The UK connectivity provider is embracing cutting-edge technology to transform business with NiCE’s AI-powered platformHOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK’s largest connectivity providers, h... L'articolo TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience è un contenuto originale di 01net.

Broadband ISP TalkTalk UK Adopt NiCE’s AI-Powered Customer Service Platform

Debt troubled broadband ISP TalkTalk today claims to have taken “another step forward” in its “mission to become the UK’s most recommended Wi-Fi provider” by adopting a new AI-powered customer service automation platform from NiCE (tough ask in the current climate), which is called CXone Mpower. Source: Broadband ISP TalkTalk UK Adopt NiCE’s AI-Powered Customer Service Platform

Broadband ISP TalkTalk UK Adopt NiCE's AI-Powered Customer Service Platform

Debt troubled broadband ISP TalkTalk today claims to have taken “another step forward” in its “mission to become the UK’s most recommended Wi-Fi provider” by adopting a new AI-powered customer service automation platform from NiCE (tough ask in the current climate), which is called CXone Mpower. The internet access provider sees the new solution, which aims to help them combine multiple existing operating systems into one unified platform, as be…