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Top Total Retail News

Why Good Passwords Matter: 2,800 North Face Accounts Breached in Cyberattack
The North Face

Why Good Passwords Matter: 2,800 North Face Accounts Breached in Cyberattack

78% Center coverage: 9 sources
The outdoor and fitness retailer says attackers used a credential-stuffing attack to access the customer accounts. Here's what you need to know.See the Story
AI poised to transform shopping
Carolyn Bennett · Australia

AI poised to transform shopping

100% Center coverage: 9 sources
Carolyn Bennett remembers flipping through a yellow telephone book in the 1980s to find carpet stores and workers who refinished wood to help renovate her home.See the Story
Tariffs drive up U.S. auto prices by 2.5%
Kia · United States

Tariffs drive up U.S. auto prices by 2.5%

80% Center coverage: 5 sources
(TestMiles) - A 25% tariff on imported vehicles and parts makes new and used cars more expensive, forcing automakers to rethink pricing, production, and who foots the bill, consumers or brands. Why does this matter right now? Whether you’re eyeing a Korean crossover, a German sedan, or a Japanese hybrid, odds are you’re paying more for it than you would have just six months ago. The reason? The U.S. government imposed a 25% tariff on imported ve…See the Story

Draup Launches Etter: The Agentic AI Platform to Build AI-Ready Teams

100% Center coverage: 4 sources
/PRNewswire/ -- Draup, a global leader in enterprise talent intelligence, introduces Etter.ai — a next-gen workflow automation platform empowering HR and...Artificial Intelligence · The WoodlandsSee the Story

AI, Loyalty and ANZ Grocery Retailers: What’s New

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.Artificial Intelligence · AustraliaSee the Story

How AI Is Empowering the Marketer to Do More

Join our expert panel to explore how leading retailers, including Sephora, are using AI to personalize customer experiences, optimize promotions, and drive ROI — all while embracing the future of "Positionless Marketing," where marketers transcend traditional roles to become strategic, cross-functional powerhouses.Artificial IntelligenceRead Article

Experiential Retail Media: The Next Frontier

Advertisers are expected to pour over $62 billion into retail media this year, up more than $10 billion from last year, making it the go-to channel for ad spend. Built on a strong foundation of first-party retailer data and closed-loop measurement, the U.S. retail media ad market is moving beyond e-commerce into new ad formats, […]United States · United StatesSee the Story

Why Brands, Not Products, Win With Consumers

If you’ve somehow missed the pastel-colored bottles popping up in every Gen Z tote bag, Touchland is the brand that’s made clean hands cool. The company has grown to $130 million in annual sales and built a brand universe that transcends hygiene. Now, with its recent acquisition into the Church & Dwight family, it sits […]Read Article

Peloton Resale, Dollar General's Home Line & Who Knew Walmart Could Be So Sparky?

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart’s new “Who knew?” advertising campaign (Source) Walmart’s gen AI assistant Sparky (Source) Dollar General’s home line with Kathy Ireland (Source) Amazon training humanoid robots to deliver packages (Source) And closed with a look at why they both think Peloton’s move…Walmart · United StatesSee the Story

How AI Training Agents Can Ease Pressure for Staff

Retail workers have a wave of relief coming. Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) that are helping to relieve pressure for frontline staff by better preparing them for high-stress situations — e.g., demanding customers or difficult team dynamics — through immersive, simulated role-play training. With this relief comes […]Read Article

How Lowe's New AI Tool is Assisting Shoppers

In episode 483 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chandhu Nair, senior vice president of data, artificial intelligence and innovation at Lowe’s. Listen in as Nair provides an overview of the home improvement retailer’s new Mylow AI assistant (1:35), how it fits into its business model (3:20), and how shoppers as well as […]InnovationRead Article

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