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Top Modern Restaurant Management News

Where Americans Tip Most: New Survey Highlights Generosity by State
United States · United States

Where Americans Tip Most: New Survey Highlights Generosity by State

82% Center coverage: 17 sources
As Americans spend more on dining out than ever before, a new survey finds that over 15% of spending at full-service restaurants goes toward tips.According to a survey by LendingTree, about $78 billion was spent on tips at restaurants, bars, and other places where food is consumed away from home in 2023. When considering full-service restaurants, such as Applebee's, and limited-service venues, like Chipotle, tips account for 6.75% of total spend…See the Story
Father, Son, Franchisees: Building a Business and Bonds Across Generations
Innlandet · Innlandet

Father, Son, Franchisees: Building a Business and Bonds Across Generations

Franchising has always been about more than profit. For me, it’s about people — and more specifically, my family. My father was one of the original Subway franchisees in our region over 20 years ago. We built the business side by side, and that experience has shaped how I think…See the Story
Be the Change: How Snooze Prioritizes Sustainability
United States · United States

Be the Change: How Snooze Prioritizes Sustainability

Have you ever wondered how a restaurant chain can truly integrate sustainability into its daily operations? At Snooze, an A.M. Eatery, across all 70 locations, every employee undergoes Sustainability 101 training, and a designated "Change Maker" ensures that environmental and community initiatives, from volunteering to fundraising, are actively pursued, creating a more personalized…Read Article

The Trust Dilemma: Why Customers Don’t Trust Direct Restaurant Delivery and How to Win Them Back

For many restaurant owners, delivery has become critical for profitability, especially as customer demand increases. Unfortunately, due to strain on resources, most restaurant owners no longer believe they can offer their customers a positive direct-delivery experience. Third-party apps have become so entrenched in consumer habits that many operators worry it’s…Read Article

Restaurant Industry’s Labor Shortages Made Worse By Demographic Trends

For an industry full of leaders long ago accustomed to handling staffing shortages, the past few years have but restauranteurs to the test. The next few will be no different. Long-running demographic trends colliding with the lingering effects of the pandemic have many feeling we are in the middle of…Read Article

Destination Dining and Other Summer 2025 Food Trends

Food is a driver for travel, according to a seasonal report from Chase Travel and insights from Infatuation’s “ The Spots Of The Summer ” Seventy-seven percent of respondents are interested in planning trips centered around a destination’s food and restaurant optionsand 70 percent would travel 30 minutes or more…Read Article

Navigating Complex Restaurant Compliance Issues

Joint employer status and overtime calculations can be notoriously complex areas for restaurant human resources. In this video, Carrie Luxem of Restaurant HR Group tackles these critical compliance topics head-on, breaking down the essential information operators need to understand joint employment, master overtime calculations for employees working across multiple restaurant locations, and develop effective…United States · United StatesRead Article

From Fumbling to Flourishing: Fixing Common Restaurant Marketing Errors

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. It's essential for survival and growth. Are you confident your current strategies are hitting the mark? Jessica Huang, CEO & Founder of Restaurant Marketing, understands what…Social MediaRead Article

From Pixelated Past to Powerful Present: The Resurgence of QR Codes

The evolution of the QR code has been something of a full-circle journey since it exploded on the global scene a little more than a decade ago. Funny-looking, pixelated Rorschach blots were suddenly plastered on seemingly every product and piece of signage a consumer might happen upon, and the public…Read Article

Beyond the Search Bar: Understanding the New Restaurant Consumer Journey

Are we at the end of  the "Just Google It" era? According to SOCi's 2025 Consumer Behavior Index, a significant shift is underway in how consumers discover restaurants. With search impressions declining and platforms like social media and AI gaining traction, traditional search strategies are breaking down. The report analyzes…Read Article

Bridging the Gap: Legal and Insurance Integration in Restaurant Cybersecurity Response

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services.  Consider the alarming pattern over the past three years. Five Guys experienced a breach in September 2022 that…United States · United StatesRead Article

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