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GrayHair Software Launches PD3C - Postal Data Contact Center Connector - European Business & Finance Magazine

Stuart, Florida · Stuart

GrayHair Software Launches PD3C - Postal Data Contact Center Connector - European Business & Finance Magazine

Low-code integration reduces mail-related call volume and improves resolution time STUART, FLORIDA / ACCESS Newswire / July 17, 2025 / GrayHair Software today introduced the Postal Data Contact Center Connector (PD3C), a groundbreaking integration that brings real-time postal delivery and address update intelligence directly into contact center IVR systems and agent desktops. GrayHair Software LogoGrayHair Software brings real-time postal delive…See the Story

Silos Are Bad For Address Quality - GrayHair Software

Silos Are Bad For Address Quality - GrayHair Software

By Adam Collinson Director of Address Intelligence GrayHair Software, LLC Address quality impacts the entire enterprise, yet processes from various silos impact address quality in some way. Silos, while great for farmers, can be detrimental to Address Quality within an organization. Address quality impacts the entire enterprise, yet numerous sub-processes from various silos contribute to address quality in some way. Consider these examples: Dat…Read Article

There's Something Worse Than a Postal Rate Increase: Undeliverable Mail - GrayHair Software

United States · United States

There's Something Worse Than a Postal Rate Increase: Undeliverable Mail - GrayHair Software

For many mailers, the words “postal rate increase” can strike fear into their hearts. Rising postage costs directly impact budgets and can force difficult decisions about marketing campaigns and customer communications. However, there’s a silent, often overlooked drain on resources that can be far more damaging than a rate hike: undeliverable mail. While a rate increase is a visible, quantifiable expense, the true cost of UAA mail is insidious (…Read Article

Breaking News Topics Related to GrayHair Software

Postal Regulatory Commission (PRC) Activity - GrayHair Software

Open the article to view the coverage from GrayHair SoftwareUnited States · United States Read Article

House Committee on Oversight and Government Reform - GrayHair Software

The subcommittee on Government Operations, chaired by Pete Sessions (R-TX) held a hearing on June 24. The focus was a review of the USPS operations from the perspective of key stakeholders. In a positive revelation, the hearing was devoid of partisan banter and approached the current state of the postal system with thoughtful consideration. There were multiple questions from representatives regarding opportunities to expand public-private part…Pete Sessions · Texas Read Article

USPS May Unaudited Financials - GrayHair Software

While service performance has improved, the financial performance at USPS has not. The Postal Service reports out the monthly numbers unaudited to the PRC traditionally on the 23rd of the following month. At the end of each fiscal quarter, they present the 10-Q about six weeks after quarter end. We will not see the numbers for April-June Q3 until the early part of August at the next open Board of Governors meeting. The Net Loss YTD is more than…US Postal Service · United States Read Article

USPS Services Improve - GrayHair Software

Overall service performance for both Marketing and First-Class Mail has seen marked improvements over the last two months. The Letters are exceeding the same period last year, although the flats still lag. Periodicals also are not meeting their target or SPLY. For the period of 6/1/2025 through 6/27/2025 nationally aggregated destination & origin entered mail (National, outbound from ZIP Code 60446): Marketing Mail letters delivered 96.23% on …Illinois · Illinois Read Article

Enhance Customer Experience and Cut Operational Costs - GrayHair Software

presentation Enhance Customer Experience and Cut Operational Costs Introducing the Postal Data Contact Center Connector (PD3C) Improve First Time Call Resolution for Mail-Related Queries PD3C is a powerful yet simple integration that brings real-time mail status and address updates directly into your existi…Read Article

USPS To Release Stamps Celebrating Boston 2026 World Stamp Expo

83% Center coverage: 12 sources

WASHINGTON, July 10, 2025 /PRNewswire/ -US Postal Service · Boston See the Story

ACS 101: Unlocking the Power of Address Change Service (ACS) - GrayHair Software

Is your organization still treating return mail as a nuisance? It’s time to rethink the possibilities. Join Adam Collinson, Director of Address Intelligence at GrayHair Software, for a dynamic session that demystifies the Basics of ACS Processing and Results—and reveals how this often-overlooked USPS tool can become a strategic advantage in your mail operations. Date: August 20, 2025 Time: 10:00 AM – 11:00 AM CT Location: Virtual | Free Registra…United States · United States Read Article

The Contact Center’s Secret Weapon - GrayHair Software

solution The Contact Center’s Secret Weapon Learn how Postal Data Can Improve the Customer Experience Request a copy of our latest product overview. What if answering address issues didn’t require detective work? With GrayHair Software’s “Postal Data Contact Center Connector” (PD3C), organizations can …Read Article