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Cheyenne · CheyenneFormer GoTo Foods Executive Credits Mentors for Encouraging her Achievements Through 25-Plus Years of Restaurant Experience The Taco John’s quick-service restaurant franchise has named Jackie Secor chief operating officer. The former GoTo Foods executive utilizes more than 25 years of restaurant industry experience to accelerate Taco John’s growth, enhance franchisee success and streamline systemwide operations. Secor began her restaurant care…Read Article
Taco John’s Names Jackie Secor Chief Operating Officer

Cincinnati · CincinnatiWallunas Brings Two Decades of Hospitality and Technology Experience to the Position Ascent Hospitality Management, franchisor to Huddle House and Perkins American Food Co., has appointed Brian Wallunas chief technology officer. Wallunas spearheads the company’s digital strategy by implementing customer-centric technology solutions that drive operational efficiency, elevate the guest experience and fuel brand growth. He has extensive hospitality…Read Article
Ascent Hospitality Management Names Brian Wallunas CTO

Artificial IntelligenceAI Overuse Can Make Franchise Brands Feel Cold, Robotic and Out of Touch AI is certainly helping some franchise systems become more efficient and scalable. But while the benefits are clear, a new question is emerging among marketers and franchise executives: how much AI is too much? Some franchise marketers and agencies have given up on talented creative people and gone all-in on AI. Maybe they’ve decided, “Sure, it’s slop, but who knows the dif…Read Article