Ground News

institutional access

You are connecting from
Lake Geneva Public Library,
please login or register to take advantage of your institution's Ground News Plan.

Capacity image

News from Capacity

All of today’s top news stories from Capacity. Get the full analysis behind how media bias impacts breaking news.

We’ve aggregated 22 of Capacity’s headlines and news stories over the past 3 months.

Ground News rates Capacity’s media bias as unknown. Ground News is unable to assign a bias rating and does not have ratings available from Ad Fontes Media, All Sides, and Media Bias/Fact Check.

Capacity’s factuality rating is Unknown. Ground News calculates this rating using a combination of the fact and reliability ratings from Ad Fontes Media and Media Bias/Fact Check.

Information about Capacity

Where is Capacity located?Capacity's Website

Media Bias Ratings

Do you diasgree?

Edit bias

Learn more about Media Bias Ratings.

Factuality

Learn more about Factuality Ratings

Reveal Factuality Ratings by upgrading to a Premium account.

Tap Upgrade to explore subscription options to meet all your reading needs.

Ownership

Learn more about Ownership categories

Reveal Ownership Data by upgrading to a Vantage account.

Tap Upgrade to explore subscription options to meet all your reading needs.

Top Capacity News

How employment is projected to transform in media during the AI era

Artificial Intelligence · United States

How employment is projected to transform in media during the AI era

100% Center coverage: 1 sources

Experts offer pointers on how to future-proof your career or re-enter the job market in a period of disruption.See the Story

AI Changing the Face of Global Entertainment- Industry Report

Artificial Intelligence · Nigeria

AI Changing the Face of Global Entertainment- Industry Report

The global entertainment industry is being transformed by artificial intelligence, according to a new report by TV Technology. The report cites a rise in AI-written scripts, digital influencers, hologram concerts, and real-time CGI performance tools. Streaming platforms like Netflix and Showmax are testing AI-based content personalization, while artists like Travis Scott and Burna Boy are []The post AI Changing the Face of Global Entertainment- …See the Story

How Dil Raju Is Seeing AI, the Future of Cinema

Artificial Intelligence · United States

How Dil Raju Is Seeing AI, the Future of Cinema

Artificial Intelligence is slowly taking over the film industry, but it is not entirely killing creativity. For now, AI is being implemented aggressively in the music industry. The composers are using the voices of deceased singers and also designing background tracks with the use of AI. In this scenario, Dil Raju shared his thoughts on how AI is being implemented in the film industry. Since he already started something called Lorven AI on simil…See the Story

7 Ways AI in Lending is Transforming Mortgage Lending

From speeding up loan approvals to detecting fraud, artificial intelligence is already reshaping the mortgage and lending industry. Picture this: while your competitor is still shuffling through paperwork and making borrowers wait weeks for loan approval, you’re closing deals in days with AI doing the heavy lifting. AI in lending isn’t some distant future—it’s happening right now, and it’s completely changing the game. AI in lending delivers fa…Artificial Intelligence · United States Read Article

6 Best Practices for Modern Healthcare Contact Centers in 2025

Running a modern healthcare contact center today means navigating a perfect storm of rising patient demands, staff shortages, and outdated systems that can’t keep up. These contact centers serve as the frontline for appointment scheduling, patient inquiries, and urgent care navigation—yet too often, they rely on disconnected tools and overwhelmed teams. Long hold times, repetitive manual tasks, and communication gaps not only frustrate patients …United States · United States Read Article

7 Best Practices for Scaling SaaS Customer Support with AI

In SaaS, customer support is where product experience and brand trust are won—or lost. SaaS users expect fast, technically accurate answers delivered across multiple channels. Meanwhile, support teams are under increasing pressure to scale operations efficiently without compromising service quality. That’s why AI-powered automation has become a strategic priority. It enables teams to streamline repetitive tasks, maintain speed and accuracy, and…Artificial Intelligence Read Article

Masterclass: How the AI Transforms Consumer Brands

Creating more, faster, without inflating staff and complexing technical infrastructures is the new challenge for GIC giants, faced with a permanent need for coherence and responsiveness in all markets. In this context, artificial intelligence is no longer a laboratory-only experiment: it becomes the basis of agile and efficient marketing strategies. From automated content production to omnichannel orchestration, the pre-integrated AI now allows …Artificial Intelligence · France See the Story

Government Workflow Automation: 3 Real-World Examples

Citizens expect government services to match the speed and convenience of the private sector. But according to a 2023 Deloitte survey of 5,800 people across 13 countries, satisfaction with digital government services still lags behind the private sector by 21%. Whether someone’s applying for benefits or calling with a question, the experience should feel easy, fast, and seamless, but outdated systems make that hard to deliver, especially at scal…United States · United States Read Article

Top 8 Benefits Of AI For Government Call Centers

Government call centers have a tough job—lots of calls, not enough staff, and citizens who need help quickly. The problem? Most people still aren’t happy with the government call center experience. In 2024, federal call centers scored just 62 out of 100 for customer satisfaction, which is 10 points lower than government websites. And while overall satisfaction with federal services is slowly improving, call centers are still falling short when i…Artificial Intelligence · Saint Paul Read Article

5 Ways AI is Modernizing Government Customer Experience

Let’s be honest—no one has the patience for clunky government services anymore.People expect the same fast, seamless experience from a public agency as they do from eCommerce stores: quick answers, clear next steps, and no getting passed around. But most government contact centers aren’t there yet. They’re overwhelmed with a never ending backlog, juggling disconnected systems, and wasting time on tasks that could easily be automated. In this art…Read Article

How AI Helps BPO Contact Centers Win More Clients

The BPO (Business Process Outsourcing) digital transformation is booming. In fact, the global call center AI market is expected to grow from $1.6 billion in 2022 to $4.1 billion by 2027—that’s a 21.3% annual growth rate. But with growth comes more competition. Smaller BPO contact centers are struggling to keep up with pricing and service quality. Why? Because they’re missing the tech that powers top-tier support teams. Lucky for you, there ar…Artificial Intelligence · United States Read Article

Breaking News Topics Related to Capacity