Elastic Completes Acquisition of Keep

Elastic Completes Acquisition of Keep

Elastic, the Search AI company, announced it has completed the acquisition of Keep Alerting Ltd (“Keep”), an open source AIOps company that unifies alerts and automates incident remediation, helping users manage alerts to improve operational efficiency and service reliability. Also Read: Middle Markets Wants Big Returns From AI “I’m excited to welcome the Keep team to Elastic, merging its world-class open source AIOps and workflow automation cap…

Zendesk completes acquisition of Local Measure

Zendesk, a pioneer in Agentic AI-powered customer service, announced the completion of its acquisition of Local Measure, a CCaaS (Contact Center as a Service) and advanced voice solutions provider and long-standing AWS partner. This strategic move expands Zendesk’s customer experience platform into larger, high-volume service environments through Local Measure’s integration with Amazon Connect, AWS’s AI-powered […] The post Zendesk completes acq…

Zendesk Completes Acquisition of Local Measure

Company Strengthens AI-driven Voice and Contact Center Capabilities Through Expanded AWS Partnership Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of Local Measure,…