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EasyJet Denies 'Heartbroken' Mum £820 Holiday over Little-Known Issue

Donna Fairclough was denied boarding by easyJet due to a torn passport, resulting in a lost £820 holiday; the airline follows UK government rules on damaged travel documents.

Summary by Chronicle Live
Donna Fairclough and her partner Gary Broadley were turned away at Manchester Airport on January 3 after a small tear was discovered in her passport, losing them their £820 Malta holiday

4 Articles

ladepeche.frladepeche.fr
Lean Left

Easyjet Refuses to Let Her Get on the Plane because of a Cut on Her passport... "the Heart Broken", the Tourist Loses a Trip to 1000 Euros

Donna Fairclough, a 42-year-old British woman, was sent back to Manchester airport as she left for Malta on January 3rd. A tiny tear on her passport was enough for EasyJet...

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Chronicle LiveChronicle Live
Center

EasyJet denies 'heartbroken' Mum £820 holiday over little-known issue

Donna Fairclough and her partner Gary Broadley were turned away at Manchester Airport on January 3 after a small tear was discovered in her passport, losing them their £820 Malta holiday

·Newcastle upon Tyne, United Kingdom
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Daily MirrorDaily Mirror
Lean Left

'Heartbroken' mum misses £820 holiday after easyJet staff spot little-known passport issue - The Mirror

Donna Fairclough was left heartbroken and gobsmacked after she was turned away from her easyJet flight to Malta from Manchester Airport over her passport

·London, United Kingdom
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examinerlive.co.ukexaminerlive.co.uk
Center

Yorkshire woman 'heartbroken' as she misses £820 holiday after easyJet spots issue - Yorkshire Live

Donna Fairclough was 'gobsmacked and heartbroken' when she was told she couldn't fly because of a small rip in her passport and has warned other passengers to check their documents

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examinerlive.co.uk broke the news in on Thursday, January 29, 2026.
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