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Yale Insights: A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings‌‌ | ResearchBuzz: Firehose

Summary by ResearchBuzz: Firehose | Individual Posts From ResearchBuzz
Yale Insights: A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings‌‌. “In a study of an online gig-economy platform, Yale SOM’s Tristan Botelho and his co-authors found that the ubiquitous five-star rating system could subtly propagate discrimination. But they also found a surprisingly simple fix: switching to a two-point scale (thumbs up or thumbs down) eliminated subtle racial bias in customer ratings of gig workers, which in t…
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ResearchBuzz: Firehose | Individual posts from ResearchBuzzResearchBuzz: Firehose | Individual posts from ResearchBuzz

Yale Insights: A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings‌‌ | ResearchBuzz: Firehose

Yale Insights: A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings‌‌. “In a study of an online gig-economy platform, Yale SOM’s Tristan Botelho and his co-authors found that the ubiquitous five-star rating system could subtly propagate discrimination. But they also found a surprisingly simple fix: switching to a two-point scale (thumbs up or thumbs down) eliminated subtle racial bias in customer ratings of gig workers, which in t…

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ResearchBuzz: Firehose | Individual posts from ResearchBuzz broke the news in on Saturday, February 22, 2025.
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