'Extremely Happy' — Microsoft Restores Player's 25-Year-Old Account After Deleting It Due to Hacker
- Microsoft deleted a 25-year-old account after it was hacked, despite confirming the owner was legitimate, resulting in the loss of digital Xbox games, emails, and personal photos stored on OneDrive.
- The hacker changed the account's recovery email, phone number, and security settings, and Microsoft stated its policies prevent restoring access once those details are altered.
- Microsoft explained that files stored on OneDrive cannot be recovered due to encryption and privacy protections, making account restoration or file recovery impossible.
- The incident has sparked debate about digital ownership, account recovery challenges, and the risks of relying on cloud services and digital-only purchases, prompting calls for stronger consumer protections.
23 Articles
23 Articles
In a single email, Microsoft informed an Xbox gamer that his account had been permanently deleted.
Microsoft Admits Deleting 25-Year-Old Account Despite Owner Verification, Erasing Thousands in Games and Personal Photos
A Microsoft customer has accused the tech giant of deleting his 25-year-old account after it was hacked, despite the company confirming he was the legitimate owner. The incident, which has gone viral on social media, reportedly resulted in the permanent loss of thousands of pounds' worth of digital Xbox games, decades of emails and documents, and irreplaceable family photographs stored on OneDrive. Dutch Twitch streamer Joshua Khane shared scree…
Losing access to a digital account is a serious problem, especially when that account has been with the user for decades. That's exactly what happened to a Microsoft user, who claims to have lost...
Streamer loses 25-year Microsoft account including baby photos of his son after hack
Microsoft has permanently suspended streamer Joshua Khane's 25-year-old account after it was hacked, with baby photos of his son and thousands of pounds worth of digital games being lost forever.
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