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Tributes Paid as World's Longest-Serving KFC Worker Dies

TAUNTON, SOMERSET, JUL 20 – Pauline Richards served nearly 50 years at one KFC branch, becoming a local icon who served over five million drumsticks and earned a civic award this year.

  • On Friday, Pauline Richards died in Taunton, Somerset after a battle with cancer, ending her 47-year tenure at the KFC branch.
  • Richards began as a cleaner to support a friend, in 1978 she gained local celebrity status for her wry humour.
  • Over her tenure, she served over six million drumsticks, and she would remark `behave or no chicken`, an acquaintance recalled.
  • Following the news, the council issued a statement, saying `She was an excited and incredibly deserving recipient of one of our Civic Awards back in March this year`,
  • Community members hope to set up memorials, with some proposing a bench and others a statue.
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Evening StandardEvening Standard
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Tributes paid after world’s longest-serving KFC worker dies

Pauline Richards began her career as a cleaner but went on to take on almost every role in the store, including team leader and manager.

·London, United Kingdom
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Somerset Live broke the news in Somerset, United Kingdom on Sunday, July 20, 2025.
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