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Worcestershire County Council turns to AI to help process residents’ applications
Summary by The Droitwich Standard
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Worcestershire County Council turns to AI to help process residents’ applications
Worcestershire County Council is using artificial intelligence to help process residents’ applications, including checking documents submitted by people applying for concessionary bus passes. The authority has introduced a Bus Pass AI Agent, which checks evidence uploaded as part of an application before it reaches a council employee for review. The system can identify potential problems with submitted evidence, including photographs which do no…
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