Wild Telemarketing, From June 19 Stop to Contracts without Consent: What Changes for Energy, Telephony and Internet
5 Articles
5 Articles
Customers can no longer be contacted by light and gas companies without explicit consent. According to Codacons today, there is a revolution for consumers, which affects both the odious phenomenon of telemarketing and online purchases.
The measure, which has been awaited for years by consumer associations, finally comes into force but with an important gap: the measure does not extend to the telecommunications sector, leaving out calls to change telephone operators
From today, June 19, operators who want to contact a person must demonstrate that they have requested it directly or that they are already a customer. Changes also for the e-commerce: clicks the function of the free withdrawal for those who buy online
The new rules against aggressive commercial calls come into force: operators will only be able to contact consumers with a prior, explicit and demonstrable consent
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