TRAI Says Caller ID Apps Cannot Tag 140, 1600 Series Calls as Spam
- The Telecom Regulatory Authority of India has prohibited caller ID apps from tagging calls from the 140 and 1600 number series as spam to protect legitimate business calls.
- Truecaller reports rising misuse of these whitelisted numbers for spam and scams, with many calls going unanswered and consumer trust declining.
- TRAI defends its regulations, noting that consumers can control receipt of promotional calls via the Do Not Disturb system and that tagging such calls as spam may mislead consumers.
- Truecaller argues that whitelisting the 140 and 1600 series has made consumers vulnerable to scammers exploiting the system and undermines the right to identify spam calls.
12 Articles
12 Articles
TRAI ordered Truecaller to hide ‘Spam’ labels on 140 and 1600 numbers. Now, its CEO explains how it backfired
While the Truecaller CEO said that the new enforcement could allow spammers to obtain and misuse these numbers, TRAI defended its 140 and 1600 series whitelisting framework.
Phone calls from 1600 number series cannot be blocked: Trai
New Delhi: No app can block phone calls originating from 1600 number series that are meant for communications by regulated entities and the government to citizens, telecom regulator Trai said in a statement on Friday. The Telecom Regulatory Authority of India (Trai) has also clarified that promotional calls originating from 140 number series cannot be tagged or filtered by an app and can only be blocked by DND registry which is managed by the re…
TRAI Debunks Misleading Media Reports, Clarifies Rules for 1600 and 140 Series Calls to Prevent Misuse | 📲 LatestLY
The government on Friday issued clarifications on certain media reports regarding functioning of designated 1600 series and 140 series, which could potentially lead to misinformation or misinterpretation of operation of these designated series. According to the TRAI, the 1600 series numbers are mandated for service and transaction calls by regulated entities of BFSI sector. 📲 TRAI Debunks Misleading Media Reports, Clarifies Rules for 1600 and 1…
'Tagging or filtering calls from 1600 series not allowed; can block those from 1400 series:' TRAI
TRAI stated that tagging or blocking 1600 series calls is not permitted. These numbers are reserved for banking and government communications. Promotional calls from 1400 series numbers can be blocked via DND. Customers can register preferences on the DND registry for promotional calls. Any tagging of 1400 series calls is disallowed except for DND blocking.
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