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Why law firms are losing enquiries even with strong rankings

Are your online enquiries in free-fall despite your website showing at the top of page one on Google? Damian Reed, head of brand and marketing at QualitySolicitors, explains why AI is to blame – and what you can do about it.   So, your firm is sitting comfortably at the top of Google, but suddenly, the phones have gone quiet and enquiries are inconsistent. You’re not the only one confused. Over six months, we tracked 18 multi-practice regional a…
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Today's Family Lawyer broke the news in on Friday, February 20, 2026.
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