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Why 'being helpful' is sometimes the worst thing a leader can do
Research shows leaders who ask questions rather than give answers improve team problem-solving and autonomy, reducing dependency and enhancing learning, says ACT Leadership.
- This guidance from ACT Leadership and Brown University School of Professional Studies urges front-line leaders and managers to coach rather than quickly solve problems and is reviewed and distributed by Stacker.
- Many leaders advanced by solving problems and thus default to intervening, as the impulse to fix is instinctive and common in pressured work environments facing complex problems.
- When a problem appears, managers often step in and solve, which narrows opportunities for others; Michael Hutchins recommends front-line leaders and managers use coaching prompts and framing techniques instead.
- Short-Term fixes provide relief but create long-term dependency, as stepping in reduces motivation and learning; psychologists Edward Deci and Richard Ryan find leaders who shape conditions help teams learn faster and take responsibility.
- A 2019 Harvard Business Review article found leaders who ask questions build stronger team problem-solving, and leaders seeking to adopt small habit changes can reduce rescuing this week.
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27 Articles
Helena Independent Record+26 Reposted by 26 other sources
Why 'being helpful' is sometimes the worst thing a leader can do
ACT Leadership reports that being overly helpful can undermine team autonomy and performance; empowering others fosters better problem-solving.
·Helena, United States
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Total News Sources27
Leaning Left1Leaning Right0Center23Last UpdatedBias Distribution96% Center
Bias Distribution
- 96% of the sources are Center
96% Center
C 96%
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