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Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
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Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
A year ago, Gartner predicted a rapid shift away from specialist telephony platforms. By 2028, it said, 90% of organisations would run enterprise calling through their existing cloud office or collaboration tools instead. Its newly published 2026 Magic Quadrant for Unified Communications as a Service, dated 28 July, tells a more cautious story. That same 2028 figure has been revised down to 70%, a twenty-point retreat on a forecast that was bare…
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