Missing Chatbot Records Leave Doctors Struggling to Trace Harm From AI Health Advice

Scientists reveal terrifying reason not to use AI for health advice

Artificial intelligence systems such as ChatGPT and Claude may not only give bad advice, but make it difficult for actual medical professionals to help people affected

Missing chatbot records leave doctors struggling to trace harm from AI health advice

As more people turn to AI chatbots for quick, 24/7 medical advice, a new perspective paper co-authored by faculty at Binghamton University, State University of New York, explores the risks of this practice that are largely invisible to users—and health care systems.

Chatbot health advice fails invisibly, researchers warn

Researchers warn that harmful AI chatbot health advice leaves no trace for clinicians, regulators, or scientists to detect, and they propose transparency safeguards including user access to conversations, disclosure systems, and independent oversight.

When AI Chatbots Give Bad Advice, No One Can See the Damage

As more and more people turn to AI chatbots for quick, 24/7 medical advice, a new perspective paper co-authored by faculty at Binghamton University, State University of New York explores the risks this practice carries that are largely invisible to users - and healthcare systems.