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What is Customer experience management so important

Summary by SalesTech Star
It won’t be incorrect to say that you don’t sell products or services, but you sell experiences because of which customers remember your brand. Do you now that every encounter with a consumer where they remember your brand and look forward to doing business again with you is mostly because of good customer experience.
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SalesTech Star broke the news in on Friday, February 21, 2025.
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