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What happens when breach of service delivery occurs?
Summary by The New Times | Rwanda
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What happens when breach of service delivery occurs?
The recent dispute between organisers of a wedding party and the proprietors of Château Le Marara, a hotel in Karongi District in the Southern Province, has reignited public debate about consumer rights and the challenges faced by those who receive poor service but lack knowledge of how or where to seek redress. ALSO READ: Château Le Marara hotel temporarily closed The incident, which went viral, involves conflicting claims around service delive…
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