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What Gets Missed Between the Shift and the Schedule

Summary by Hospitality Net
A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.
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Hospitality Net broke the news in on Friday, June 13, 2025.
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