Residential Care Facilities Could Be Billed for Non-Emergency 911 Calls Under New Westfield Ordinance

Westfield to fine senior facilities for non-emergency 911 calls

WESTFIELD A new ordinance passed by the Westfield City Council aims to reduce the strain on emergency services by fining senior living facilities for repeated non-emergency 911 calls.The policy, approved this week, introduces a tiered fee system for non-emergent EMS calls such as lift assists with no injuries or routine patient transports that don't require urgent care. It is believed to be the first ordinance of its kind in Indiana.Westfield Fi…

Residential care facilities could be billed for non-emergency 911 calls under new Westfield ordinance

WESTFIELD, Ind. — Some central Indiana residential care facilities could soon begin to be billed for making non-emergency 911 calls. A new ordinance approved by the Westfield City Council has established a progressive fee structure for residential care facilities that continually call 911 for assistance with non-emergency issues. In a press release, WFD indicated that residential care facilities have called 911 for assistance in lifting individu…

Westfield to fee non-emergency 911 calls to residential care facilities

Westfield City Council introduces tiered fees for non-emergency EMS calls to address increasing misuse of services in residential care facilities.

Ind. fire department targets non-emergent EMS calls from care facilities with new fee structure

Westfield will begin charging for non-emergent responses, such as lift assists without injury, to help reduce unnecessary strain on EMS resources

New Westfield ordinance will invoice senior care facilities for non-emergency 911 calls

Submitted by Westfield Fire Department The Westfield City Council recently approved a groundbreaking ordinance to address the increasing misuse of emergency services by residential care facilities for non-emergency incidents. The ordinance, believed to be the first of its kind in Indiana, introduces a progressive fee structure for calls such as “lift assists” with no injuries, facility transports for patients without emergent symptoms, or routine