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Water industry: Commission finds five areas where 'fundamental change' is needed

  • The Independent Water Commission released an interim report in 2025 highlighting widespread and systemic problems within water services across England and Wales.
  • In October 2024, the UK and Welsh governments launched a review in response to widespread dissatisfaction over water pollution incidents and increasing customer charges, while dismissing nationalisation as too costly and unlikely to yield clear benefits.
  • The report, led by Sir Jon Cunliffe, considered over 50,000 responses from the public, industry, and regulators, describing failures in government planning, regulation, and company conduct that have eroded trust.
  • Sir Jon emphasized that no single, straightforward solution—regardless of its scale—can achieve the deep and necessary transformation required within the water sector, highlighting the importance of stronger regulatory oversight and more decisive government leadership.
  • The commission's findings suggest that fundamental reforms in legislation, regulation, and investment are required to protect customers and the environment, with the government expected to respond later in 2025.
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GOV.UK broke the news in United Kingdom on Tuesday, June 3, 2025.
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