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Want a great quick-service restaurant experience? Keep it fast and efficient

Summary by restaurantdive.com
Customers are happier with human-led ordering at the counter or the drive-thru than they are with using kiosks, according to a Qualtrics Instant Insights survey.

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Want a great quick-service restaurant experience? Keep it fast and efficient

Customers are happier with human-led ordering at the counter or the drive-thru than they are with using kiosks, according to a Qualtrics Instant Insights survey.

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restaurantdive.com broke the news in on Wednesday, July 23, 2025.
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