Walmart Bets Big on AI with ‘Super Agent’ Strategy

Walmart bets big on AI with ‘super agent’ strategy

The retailer is centralizing AI capabilities to avoid fragmentation, noting that the technology is already being utilized by 900,000 associates.

Walmart’s Simplifying Shopping With AI 'Super Agents’

Walmart is revamping how artificial intelligence supports its business by replacing dozens of standalone AI tools with four integrated “super agents” aimed at enhancing the experience for customers, employees, engineers, and suppliers. After deploying numerous AI agents across different platforms and use cases, the retail giant found the structure had grown overly complex for end users. In response, Walmart is centralizing these agents into fewe…

Walmart Unveils AI Super Agents To Accelerate E-Commerce Growth — What Does This Mean For Replacing Jobs?

Walmart bets on AI super agents to boost ecommerce growth

By harnessing AI to streamline the shopping process - from discovering new products and helping with returns to improving delivery speeds - the retailer hopes it can attract more shoppers away from Amazon, which has also introduced a range of AI-powered tools for sellers and shoppers.